Calls during precision work
You should not have to stop mid-lay to answer a routine enquiry. The customer gets a prompt, professional response.
AI receptionist for tilers
Keep laying straight lines. We will keep your enquiries moving.
Synagen Receptionist answers tiling enquiries while you are measuring, cutting and laying. It captures the area, surfaces, tile status and schedule so you can quote with less back-and-forth.
- Answers calls and messages 24/7
- Built for Australian trade businesses
- Human handover when it matters
One calm first responseEven when the team is hands-on
One complete lead historyCalls and messages kept together
One useful job briefThe trade-specific details you need
Built around a real tiling business
The work should not stop every time the phone rings.
Your receptionist follows the intake, service-area and escalation rules you approve—so customers feel looked after and your team stays focused.
Missing measurements
Approximate area, room, substrate, demolition, waterproofing, tile size and supply status are gathered early.
Timing mismatches
The receptionist captures build stage and target dates, helping you distinguish ready-to-go work from early research.
A better brief before the callback
Capture the details your team actually uses.
The conversation feels natural to the customer, while the result is structured for your next action.
- Indoor, outdoor, bathroom or pool area
- Approximate square metres
- Tile type, size and supply status
- Existing surface and demolition needs
- Waterproofing or screeding requirements
- Site readiness and target dates
Example owner handover
Quote request: Jordan needs approx. 32 m² of bathroom tiling in Palm Beach. Tiles selected, demolition complete, waterproofing required next.
How it works
From first ring to a prepared follow-up.
A customer gets in touch
They call or message using the channel that is easiest for them, during or after business hours.
Your receptionist responds
It answers approved questions, gathers job details and follows your urgency, service-area and booking rules.
Your team gets the brief
The customer, conversation and structured details are ready for a confident human follow-up.
Common questions
Practical answers for tilers.
Can it collect the details needed for a tiling quote?
It can gather your preferred pre-quote information, including area, tile format, substrate, demolition, waterproofing, access and timing. You decide what still requires a site visit.
Can it handle builders as well as homeowners?
Yes. The question flow can adapt to owner-occupiers, builders, designers and property managers while recording company and project details.
Can customers attach plans or photos?
Your chosen message workflow can request plans, room photos or tile information and associate them with the enquiry for your review.
Early-access conversations
Could this take pressure off your tiling business?
Tell us how enquiries reach you today, what makes a promising job and where callers most often slip through. We will map a sensible pilot around your workflow.