Long first conversations
Renovation enquiries carry many moving parts. The receptionist gathers the essentials without asking your estimator to start from zero.
AI receptionist for home renovators
Turn renovation ideas into well-briefed opportunities.
Synagen Receptionist welcomes homeowners, captures the scope behind the inspiration and helps your team focus on projects that fit your location, capability and pipeline.
- Answers calls and messages 24/7
- Built for Australian trade businesses
- Human handover when it matters
One calm first responseEven when the team is hands-on
One complete lead historyCalls and messages kept together
One useful job briefThe trade-specific details you need
Built around a real home renovation business
The work should not stop every time the phone rings.
Your receptionist follows the intake, service-area and escalation rules you approve—so customers feel looked after and your team stays focused.
Projects outside your fit
Suburb, rooms, property type, budget expectations and target timing help identify promising work before a site visit.
Leads scattered everywhere
Phone, messages and email are brought into one enquiry history, ready for the next human conversation.
A better brief before the callback
Capture the details your team actually uses.
The conversation feels natural to the customer, while the result is structured for your next action.
- Rooms, structural changes and desired outcome
- Property type, suburb and occupancy
- Plans, approvals and design status
- Indicative budget range
- Desired start and completion timing
- Decision-makers and consultation availability
Example owner handover
Qualified project: Priya is planning a kitchen and open-plan living renovation in Ashgrove. Draft plans ready, budget indicated, targeting a spring start.
How it works
From first ring to a prepared follow-up.
A customer gets in touch
They call or message using the channel that is easiest for them, during or after business hours.
Your receptionist responds
It answers approved questions, gathers job details and follows your urgency, service-area and booking rules.
Your team gets the brief
The customer, conversation and structured details are ready for a confident human follow-up.
Common questions
Practical answers for home renovators.
Can it discuss renovation budgets?
It can ask for an indicative range and explain your minimum project criteria using wording you approve. Your team remains responsible for estimates, quotations and contracts.
Can it ask about plans and approvals?
Yes. The intake can capture whether a designer, draftsperson or architect is involved, what documentation exists and whether approvals have started.
Does it integrate with our existing process?
The receptionist is designed around your workflow. Pilot planning maps your enquiry stages, handover format, booking rules and escalation contacts.
Early-access conversations
Could this take pressure off your home renovation business?
Tell us how enquiries reach you today, what makes a promising job and where callers most often slip through. We will map a sensible pilot around your workflow.