Your phone follows you on-site
A professional answer protects the customer experience without pulling you away from safety, supervision or client meetings.
AI receptionist for builders
Build the project. Let every caller get a professional first answer.
Synagen Receptionist handles new-project enquiries while you coordinate sites, clients and subcontractors. It captures project fit, stage, budget expectations and next steps in a concise brief.
- Answers calls and messages 24/7
- Built for Australian trade businesses
- Human handover when it matters
One calm first responseEven when the team is hands-on
One complete lead historyCalls and messages kept together
One useful job briefThe trade-specific details you need
Built around a real building business
The work should not stop every time the phone rings.
Your receptionist follows the intake, service-area and escalation rules you approve—so customers feel looked after and your team stays focused.
Poor-fit projects take time
Location, project type, land status, design stage, budget expectations and timing help your team focus on suitable opportunities.
Handover loses context
Every interaction becomes one organised history, so estimators and project staff can see what was asked and promised.
A better brief before the callback
Capture the details your team actually uses.
The conversation feels natural to the customer, while the result is structured for your next action.
- New build, extension, renovation or commercial work
- Site location and land status
- Design, engineering and approval stage
- Indicative budget range and finance status
- Target start and decision timeline
- Stakeholders and preferred consultation time
Example owner handover
New build: Alex and Morgan own land in Redland Bay and have concept plans for a custom home. Budget range supplied, aiming to start in 2027.
How it works
From first ring to a prepared follow-up.
A customer gets in touch
They call or message using the channel that is easiest for them, during or after business hours.
Your receptionist responds
It answers approved questions, gathers job details and follows your urgency, service-area and booking rules.
Your team gets the brief
The customer, conversation and structured details are ready for a confident human follow-up.
Common questions
Practical answers for builders.
Can it screen projects against our service area and minimum size?
Yes. Your approved criteria can guide the conversation and flag whether an enquiry appears to match your locations, project types and minimum project value.
Can it book discovery calls?
Yes. It can offer suitable consultation times when connected to your approved availability, or capture preferences for your team to confirm.
Will it answer technical construction questions?
It can answer only from information and rules you approve. Technical, contractual and project-specific advice can be handed to the appropriate person.
Early-access conversations
Could this take pressure off your building business?
Tell us how enquiries reach you today, what makes a promising job and where callers most often slip through. We will map a sensible pilot around your workflow.