SJ
Sarah JonesNew lead
“I’m looking for a quote to redesign our front garden in Southport.”
Landscape designSouthportThis week
AI receptionist for service businesses
Never miss the next good customer.
Synagen is building a practical AI receptionist that answers enquiries across phone and messages, gathers the details you need, and keeps every conversation in one place.
- Available around the clock
- Built for Australian service businesses
- Human handover when it matters
Reception desk3 new enquiries
Available
☎ Phone
✉ SMS
◎ WhatsApp
@ Email
Could someone call after 3pm?
Of course. I’ve noted that and will pass everything to the team.
Owner brief readyRequirements, urgency and callback preference captured
One receptionistAcross calls and messages
One lead historyNo more scattered conversations
One useful handoverThe details your team actually needs
Synagen products
Focused systems for the customer journey.
We create practical products that help businesses respond faster, book more efficiently and make routine customer service easier to manage.
01
In development
Synagen Receptionist
An AI receptionist for service businesses, designed to answer calls and messages, qualify leads and keep every conversation together.
- Phone, SMS, WhatsApp and email
- Structured lead capture
- Concise owner handovers
02
Temporarily suspended
MyBooking.clinic
A fully functional online appointment-booking system for medical centres, built to reduce reception workload and let patients book at any time.
Current status: The service is temporarily suspended and is not presently accepting bookings.
03
Available
AI Website Chatbot
A customer-facing chatbot grounded in your own business documents, designed to answer common questions and guide people towards the right action.
- Business-specific answers
- Website integration
- Escalation to your team
Consulting and delivery
Technology shaped around the business—not the other way around.
Synagen can help from the first idea through architecture, implementation, integration and ongoing improvement.
IT & AI consulting
Practical advice on where AI, automation and better systems can remove friction, reduce risk or create a stronger customer experience.
Consulting servicesWeb & bespoke systems
Purpose-built websites and business applications that match your workflow instead of forcing it into generic software.
Cloud solutions & integration
Secure cloud architecture, APIs and integrations that connect customer-facing tools with the systems your team already relies on.
Cloud solutionsCustomer operations systems
Booking, communication, workflow and automation brought together into a clearer end-to-end customer journey.
View all servicesA grounded approach
Start with the operational problem.
Good technology should make the work clearer. We begin with the customer journey and the people doing the job, then choose the smallest useful solution.
Understand
Map the current workflow, bottlenecks, risks and opportunities worth solving.
Build & integrate
Develop the right product or connect proven platforms with your existing systems.
Improve
Measure what changes, support the system and refine it as your business evolves.
Start with a conversation
What would make your operation work better?
Tell us about the product, process or customer-service problem you are trying to solve. We will help you identify a practical next step.